RUTLAND, VT (January 28, 2021) – The VNA & Hospice of the Southwest Region announced today that its’ private duty program, CarePlus has received the 2021 Best of Home Care–Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. VNA & Hospice of the Southwest Region is now ranked among a select few home care providers across the country who have proven their ability to providing outstanding care.
“We’re excited to congratulate the VNA & Hospice of the Southwest Region’s CarePlus program for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “It’s wonderful to see the hard work that VNA & Hospice of the Southwest Region is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“We are honored to receive this recognition from Home Care Pulse. Excellent care is achieved through staff that are dedicated and client-focused. As an agency, we are deeply committed to providing the highest standard of care for our patients, whether they are receiving skilled nursing services, rehabilitation therapy or private duty care,” said Ron Cioffi, RN and CEO of the VNA & Hospice of the Southwest Region.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize VNA & Hospice of the Southwest Region’s CarePlus program as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
About the VNA & Hospice of the Southwest Region
Founded in Rutland, Vermont, the VNAHSR has grown to include locations throughout Bennington and Rutland Counties. VNAHSR is a non-profit, Medicare-certified home health and hospice agency delivering a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages.
With office locations in Bennington, Dorset, Manchester, and Rutland, we have over 300 trusted health professionals and caregivers committed to providing exceptional care to patients and families.
Proud of our national reputation for quality care, VNAHSR is highly rated for Quality of Patient Care and Patient Satisfaction from the Centers for Medicare & Medicaid Services and is recognized as one of the nation’s top-performing home health agencies by HomeCare Elite, a market-leading review that identifies top Medicare-certified agencies.