RUTLAND, VT (July 31, 2019)–The Visiting Nurse Association & Hospice of the Southwest Region (VNAHSR) named Marty Locsin, Physical Therapist as the Clinical Employee of the Quarter and Shannon Muscatello, Referral Specialist as the Non-Clinical Employee of the Quarter.
Employees of the Quarter are selected from nominations submitted by colleagues and acknowledge employees who go above and beyond their regular job duties and best reflect the agency values of honesty, excellence, accountability, teamwork, leadership and helpfulness.
Clinical Employee of the Quarter
Clinical Employee of the Quarter, Marty Locsin, a Physical Therapist was honored for his exceptional patient care. In his nomination Marty was praised by his patients for his warm caring attitude and for his excellent clinical outcomes. “Marty is an outstanding member of the therapy team,” said Jamie Belchak, PT and Clinical Manager. “His patients often note his great attitude, his depth of knowledge and his listening skills.”
Non-Clinical Employee of the Quarter
Non-Clinical Employee of the Quarter, Shannon Muscatello, a Referral Specialist in the Intake Department was honored for her commitment to quality and for her integrity. “Shannon exemplifies customer service,” said Bernadette Robin, Director of Marketing and Business Development. “She works seamlessly with our referring partners, clinical staff and the Intake team. Her personal work ethic makes a real difference in the quality of the work we do.”
“Employees like Marty and Shannon exemplify the values and service standards that are the hallmark of our organization,” said Harry Snyder, Human Resources Director. “We are honored to recognize these exceptional individuals.”
“The dedication and patient-focused commitment shown by our employees is an inspiration. All of our employees, no matter where they work in the organization, have the opportunity to have a positive impact on the care we provide our patients,” said Ron Cioffi, CEO of the VNAHSR. “We are honored that Shannon and Marty joins us in our mission and commitment to the health of our communities.”
About the VNA & Hospice of the Southwest Region
Founded in Rutland, Vermont, the VNAHSR has grown to include locations throughout Bennington and Rutland Counties. VNAHSR is a non-profit, Medicare-certified home health and hospice agency delivering a wide-range of advanced medical care with compassion, dependability, and expertise to people of all ages.
With office locations in Bennington, Dorset, Manchester and Rutland, we have nearly 350 trusted health professionals and caregivers committed to providing exceptional care to patients and families.
Proud of our national reputation for quality care, VNAHSR is highly rated for Quality of Patient Care and Patient Satisfaction from the Centers for Medicare & Medicaid Services and is recognized as one of the nation’s top 100 performing home health agencies, by HomeCare Elite, a market-leading review that identifies top Medicare-certified agencies.