RUTLAND, VT (August 17, 2021) The VNA & Hospice of the Southwest Region, (VNAHSR), one of the state’s largest providers of skilled home health and hospice services, recognized Claire McCaughey, a Personal Care Attendant in the CarePlus program as Clinical Employee of the 2nd Quarter of 2021 and Edmond “Ed” Young, IT Support Technician as Non-Clinical Employee of the 2nd Quarter of 2021.
Employees of the Quarter are selected from nominations submitted by peers and acknowledge employees who go above and beyond their typical job duties and best reflect the agency values of honesty, excellence, accountability, teamwork, leadership, and helpfulness.
Clinical Employee of the Quarter, Claire McCaughey was honored by her extraordinary work with patients. One patient wrote, “Claire is a godsend. She arrives with a smile and leaves with a smile. She is helpful and a joy to be around.” Non-Clinical Employee of the Quarter Ed Young was recognized for helpfulness and teamwork. In his nomination Young was praised for being a champion of technology to help ease and streamline work processes.
“Claire and Ed exemplify the values that are the hallmark of the VNA,” said Jessica Fredette, Director of Human Resources. “All employees, no matter what their role here have an opportunity to have a positive impact on the patients and services we provide. We are honored that these outstanding employees join us in our mission of serving our community.”
“These employees deserve this recognition,” said Sara C. King, CEO. “The past year, especially, has been very challenging, and yet Claire and Ed persevered through all the challenges to provide excellent service to our patients and each other.”
About the VNA & Hospice of the Southwest Region
Founded in Rutland, Vermont, the VNAHSR has grown to include locations throughout Bennington and Rutland Counties. VNAHSR is a non-profit, Medicare-certified home health and hospice agency delivering a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages.
With office locations in Bennington, Dorset, Manchester, and Rutland, we have over 300 trusted health professionals and caregivers committed to providing exceptional care to patients and families.
Proud of our national reputation for quality care, VNAHSR is highly rated for Quality of Patient Care and Patient Satisfaction from the Centers for Medicare & Medicaid Services and is recognized as one of the nation’s top-performing home health agencies by HomeCare Elite, a market-leading review that identifies top Medicare-certified agencies.